Email or call us for trip planning, in-travel or post-travel assistance.
Our Vacation Consultants are available to help you plan your rail vacation, and answer any questions may have about your upcoming trip.
For general inquiries about Rocky Mountaineer, we recommend visiting our Frequently Asked Questions section.
Monday - Thursday: 6:00 am - 10:00 pm PT
Friday: 6:00 am - 6:00 pm PT
Saturday: 8:00 am - 4:00 pm PT
Sunday: 8:00 am-10:00 pm PT
In-travel or Post-travel Assistance
Are you currently on or have you recently completed a journey with us? Our Guest Experience Centre is ready to assist you.
Monday to Sunday (7 days a week):
6:00 am - 9:00 pm PST
North America: 1.800.653.4105 (toll free)
Europe & UK: 00 800 195 01950 (toll free)
Ireland: 00 and/or 014 800 195 01950 (toll free)
Australia: 0011 800 195 01950 (toll free)
1100-980 Howe Street
Vancouver, British Columbia, Canada