Train Station Transfers
Please refer to your travel documents for transfer details.
Guests in Kamloops, Whistler and Quesnel while travelling onboard the train:
All Rocky Mountaineer guests have a complimentary motorcoach transfer booked between the train station and hotel in Kamloops and/or Whistler and Quesnel. A Rocky Mountaineer representative will provide details on pick-up times for the next morning on the way to your overnight hotel.
Guests in Vancouver, Jasper, and Banff:
Transfers between train stations and hotels need to be pre-booked. Please refer to your travel documents to see if train station transfers and luggage delivery to your hotel are included in your Rocky Mountaineer holiday.
For First Passage to the West guests in Lake Louise:
For guests travelling on the First Passage to the West route, we are pleased to offer complimentary transfers between all partner hotels in Lake Louise and the Lake Louise train station. There is no guest check-in at the station.
For Rainforest to Gold Rush guests:
North Vancouver—Complimentary motorcoach transfers for Rainforest to Gold Rush guests are provided between select downtown Vancouver hotels and the North Vancouver Station. A specific pick-up time has been assigned based on your pick-up location. Please refer to your travel documents. Please note: There is no check-in at the North Vancouver station.
Jasper—For guests travelling on the Rainforest to Gold Rush route, we are pleased to offer complimentary motorcoach transfers between the Jasper Station and select Jasper hotels for all of our guests.
At the End of Your Rail Journey
Depending on the route and direction in which you travel, arrival in your destination ranges from late afternoon to early evening. Passenger rail travel in Canada is occasionally subject to unforeseen delays. While Rocky Mountaineer is treated as a priority on the train tracks it uses, occasional delays do occur. For that reason, please book accommodation in your arrival destination, and do not arrange connecting transportation, including flights, on this day. Rocky Mountaineer can arrange for airport transfers and additional hotel nights and tour options at the start or end of your rail journey with advance notice.
At the conclusion of your rail journey there can be long waits for taxi service. There are motorcoach transfers available for select Rocky Mountaineer partner hotels and we strongly recommend pre-purchasing your transfers at the time of booking, or 30 days prior to travel.