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Contact Us

Email or call us for trip planning, in-travel or post-travel assistance.

Trip Planning

Our Vacation Consultants are available to help you plan your rail vacation, and answer any questions may have about your upcoming trip. Updates on 2022 travel, health & safety information are available here

For general inquiries about Rocky Mountaineer, we recommend visiting our Frequently Asked Questions section.

Hours

Monday - Thursday: 6:00 am - 10:00 pm PT

Friday: 6:00 am - 6:00 pm PT 

Saturday: 8:00 am - 4:00 pm PT 

Sunday:  8:00 am-10:00 pm PT

Contact Us

USA & Canada:  1.877.460.3200 (toll free)

UK: 0800.088.5541 (toll free)

Germany: 0011.800.189.9311

Australia: 1800.821.531 (toll free) 

New Zealand: 00.800.06067372 (toll free) 

International: 1.604.606.7245

reservations@rockymountaineer.com

Email Us

 

In-travel or Post-travel Assistance

Are you currently on or have you recently completed a journey with us? Our Guest Experience Centre is ready to assist you.

 

Hours

7 days a week: 6:00 am - 9:00 pm PST

 

Email Us

guestexperience@rockymountaineer.com

 

Call Us

North America: 1.800.653.4105 (toll free)

Europe & UK: 00 800 195 01950 (toll free)

Ireland: 00 and/or 014 800 195 01950 (toll free)

Australia: 0011 800 195 01950 (toll free)

Mailing Address

1100-980 Howe Street

Vancouver, British Columbia, Canada

V6Z 0C8

Telephone: 604.606.7200

Train Station Locations & Schedules

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