Email or call us for trip planning, in-travel or post-travel assistance.
Our Vacation Consultants are available to help you plan your rail vacation, and answer any questions may have about your upcoming trip. Updates on COVID-19 Travel and Health advisories are available here.
Monday - Thursday: 6:00 am - 10:00 pm PT
Friday: 6:00 am - 6:00 pm PT - closed on April 10
Saturday: 8:00 am - 4:00 pm PT
Sunday: 8:00 am-10:00 pm PT
USA & Canada: 1.877.460.3200 (toll free)
Canada - French: 1.800.425.9126 (toll free)
UK: 0800.088.5541 (toll free)
Australia: 1800.821.531 (toll free)
New Zealand: 00.800.06067372 (toll free)
International: 1.604.606.7245Email Us
In-travel or Post-travel Assistance
Are you currently on or have you recently completed a journey with us? Our Guest Experience Centre is ready to assist you.
Monday - Sunday: 6:00 am - 9:00 pm PT
North America: 1.800.653.4105 (toll free)
Europe & UK: 00 800 195 01950 (toll free)
Ireland: 00 and/or 014 800 195 01950 (toll free)
Australia: 0011 800 195 01950 (toll free)
1100-980 Howe Street
Vancouver, British Columbia, Canada