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Contact Us

Email or call us for trip planning, in-travel or post-travel assistance.

Trip Planning

Our Vacation Consultants are available to help plan your rail vacation, and answer any questions may have about your upcoming trip.

 

Hours

Monday - Thursday: 6:00 am - 10:00 pm PT

Friday: 6:00 am - 6:00 pm PT 

Saturday: 8:00 am - 4:00 pm PT 

Sunday: 8:00 am - 10:00 pm PT 

 

Email Us

Guests: reservations@rockymountaineer.com

Travel Agents: sales@rockymountaineer.com

To book groups of 16 guests or more: groups@rockymountaineer.com

Call Us

USA & Canada:  1.877.460.3200 (toll free)

Canada - French: 1.800.425.9126 (toll free)

UK: 0011 800 088 5541 (toll free)

Germany: 0011 800 189 9311

Australia: 1800 821 531 (toll free) 

New Zealand: 0011 800 4510247 (toll free)

International: 1 604 606 7245

In-travel or Post-travel Assistance

Are you currently on or have you recently completed a journey with us? Our Guest Experience Centre is ready to assist you.

 

Hours

Monday - Sunday: 6:00 am - 9:00 pm PT

 

Email Us

guestexperience@rockymountaineer.com

 

Call Us

North America: 1.800.653.4105 (toll free)

Europe & UK: 00 800 195 01950 (toll free)

Ireland: 00 and/or 014 800 195 01950 (toll free)

Australia: 0011 800 195 01950 (toll free)

Mailing Address

1100-980 Howe Street

Vancouver, British Columbia, Canada

V6Z 0C8

Telephone: 604.606.7200

Train Station Locations & Schedules